Refund and Return Policy for MashudaManjur.com

Effective Date: [5 th march 2024]

At MashudaManjur.com, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, please review our refund and return policy outlined below:

1. Refunds

We offer refunds on eligible purchases within 7 days of the original purchase date. To be eligible for a refund, the following conditions must be met:

• The item must be unused, in its original condition, and in the original packaging.
• You must provide proof of purchase (e.g., order confirmation, receipt).
• The request for a refund must be made within [number of days] days of the original purchase date.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 3 working days.

Please note that shipping costs are non-refundable, and you will be responsible for paying the return shipping costs unless the return is due to our error.

2. Returns

If you wish to return an item for reasons other than a refund (e.g., exchange for a different size or color), please contact us at [hello@mashudamanjur.com] to initiate the return process. The following conditions apply to returns:

• The item must be unused, in its original condition, and in the original packaging.
• You must provide proof of purchase (e.g., order confirmation, receipt).
• The request for a return must be made within 7 days of the original purchase date.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If approved, we will process the return and send you a replacement item if available, or issue store credit for the value of the returned item.

3. Exceptions

Certain items are not eligible for refunds or returns, including:

• Downloadable digital products (e.g., e-books, online course, digital downloads)
• Customized or personalized items
• Gift cards

4. Contact Us

If you have any questions or concerns about our refund and return policy, please contact us at [contact email].

By making a purchase on MashudaManjur.com, you signify your acceptance of this refund and return policy. If you do not agree to this policy, please do not make a purchase on our website.